Frequently Asked Questions


why is lacquer so expensive?

wrong question! not all lacquer is expensive. some is cheaper than others which is mainly a reflection of shortcuts taken in the production process and quality of materials used.

to produce a durable and water proof lacquered product with a smooth and even surface and an amazing depth of colour takes much effort and time as well as high quality materials.

the simple yet exquisite bowl on your table can take upwards of 75 days of painstaking work involving a layering, polishing and drying process that is repeated as many as twenty separate times.

is lacquer synthetic or natural?

the meaning of lacquer has long been misunderstood as it has come to represent so many different materials and is currently used to describe any glossy coating, including many natural resins as well as synthetic plastics.

lacquer is actually the natural sap extracted from several species of trees within the anacardiaceae family, genus rhus, which are native to south east asia.

does it matter?

because raw lacquer is difficult and laborious to harvest and prepare, it is an expensive commodity. this has given rise to many imitations of lacquer. for instance, there is a product known as artificial japanese lacquer also known as “cashew lacquer”. items coated with this product are cheaper as the material is inexpensive and the layers dry quickly thereby reducing production time drastically.

items produced with this lacquer substitute are not food safe and become brittle and fragile with time, therefore chipping easily. our artisans and lacquer artists have resisted commercial pressures and have refused to work with this material.

how do natural lacquer products get to be so shiny?

with tons of elbow grease, pure and simple! in good quality products, upwards of 12 layers are initially ground, then polished entirely by hand. different polishing techniques are used and materials vary slightly from country to country. grinding and polishing materials include coarse stones, pumice and rice husks with water in burma, charcoal in japan and even cuttlefish bones in vietnam. each of these materials are specially prepared and graded according to their use in the different steps of the process.

to achieve the final shine, the last layer of lacquer on the object is usually polished by hand with the heel of the hand and fingertips. specific techniques are followed to ensure that every layer is polished evenly. this requires an incredible skill and attention to detail.

can food be served on lacquer?

yes. whilst natural lacquer in its raw and liquid state is known for its toxicity, once it dries and polymerises, it is no longer toxic and is therefore completely food safe. even when lacquer breaks down with prolonged exposure to light, the degradation products are not toxic. however, to help prolong the natural beauty and shine of the product, we recommend that you avoid serving piping hot food on lacquer and that you clean and dry the product immediately after use. see our care instructions.

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designed and developed by Omar Sultan